RETURNS & REFUND POLICY

Last Updated: June 3, 2026

Because coffee is a perishable consumable product, the following policy applies.

Coffee Products

We do not accept returns on opened coffee products.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos at:

Approved remedies may include replacement, store credit, or refund at our discretion.

Unopened, unused non-consumable items may be returned within 14 days.

Customers are responsible for return shipping unless the error was ours.

Approved refunds are processed within 5–10 business days.

Title: Shipping Policy
URL Handle: shipping-policy

Last Updated: [Insert Date]

Orders are processed within 1–3 business days.

Processing times may be extended during launches or holidays.

Standard U.S. Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

Delivery timelines are estimates and not guaranteed.

Once marked “Delivered” by the carrier, the order is considered fulfilled.

We are not responsible for lost or stolen packages after confirmed delivery or incorrect addresses entered at checkout.

Customers are responsible for customs duties and import taxes.